interesting thread I wont be buying from them as surely they shouldnt be advertising stuff for sale which they havent got and have no control over even getting it on time.And also taking payment before they get the products??
Very shabby way to look after future customers.
Hope you guys get yer cash back
this info is from Citizens Advice

If you paid by debit card

Contact your bank and say you want to use the ‘chargeback scheme’. If the bank agrees, they can ask the seller’s bank to reverse the transaction and refund the money back into your account.

Many bank staff don’t know about the scheme, so you might need to speak to a supervisor or manager. They might ask you to put your request in writing. You should do this within 120 days of when you paid.

If you paid by credit card

If the item cost less than £100, you should contact your credit card company and say you want to use the ‘chargeback scheme’. They could also ask you to put your request in writing. There’s no time limit for when you need to do this.

If the item cost more than £100 but less than £30,000, contact your credit card company and say that you want to make a ‘section 75’ claim to get your money back.

hope thats helpful

My message:

Hello,
About 4 months since my orders 43892 and 44697... Delivery dates are delayed infinitely and I have enough: Sabbath box is on Amazon since months.
Paying at order is OK but a fast and serious service is needed to remain confident.
If you can't serve my orders (with 47466 too) soon, please send me a refund (items + mail) by Paypal.
At least respond to my request. I have been patient so far.
Thanks.

Spin respond:

Hi Philippe,
No problem however all of these titles have yet to be released:
43892: Cipollina, vol 1 Now scheduled for 14/04/17. This is a definite date this time, we know this as we (Spin) have been charged for the stock.
43892: Paranoid box. The version you have seen on Amazon is the US import. We can also supply this but it is roughly double the price £48.99. The UK version, has been delayed and is now due end of May.
44697: 72 box, this has always been scheduled for release 28/04/17. As far as I know it is on schedule so you should receive then.
47466: Cipollina vol 2 scheduled for mid May.
So you know, both Cipollinas and the 72 box are from the same manufacturer. They're a small company who, due to the current backlog in vinyl manufacturer, have had some significant delays with their release schedule. However, everything they have offered to date has been released, so I am 100% confident we can supply these in due course.
Please let me know how you wish to proceed.
Thanks

First I had a reply to my mail: good. And I think they show good faith. The only problem is to have to pay in advance. I'll wait for these items even if 5 months waiting is pretty ridiculous.

I finally decided to cancel my four orders from Spin (the oldest was from Nov. 2016...).

Spin said OK on May 26 and I receive my complete refund today. Long all the same.

I am relieved and I now have a budget to buy some japanese CD vinyl replica.

Spin is not dishonest, just presumptuous as for its dates of releases. But the money is better in my pocket that in theirs.

I gave up also and requested a refund after endlessly being promised 'next week', the refund arrived promptly with an apology on not being able to deliver. I ordered the same items elsewhere and they arrived within a matter of week or so, so I'm not sure what the issues where at Spin.

I am also totally fed up with Spin cds. I have quite a few things on order and never hear from them. I sent an email and received no response. Telephoning is near impossible - they never answer the phone. It's a shame because I used to get things very quickly but these days it seems they have no interest in fulfilling customer orders on line.